Cumulocity IoT
All Systems Operational

About This Site

This status page displays European and US Public Cloud platforms operated by Cumulocity IoT. For Asia-Pacific platforms, please refer to https://cumulocity-apj.statuspage.io/​

This page shows the service availability and performance of our platforms. The platform is considered available as long as devices and users can save and retrieve data via REST, MQTT and LWM2M (where applicable) services.

We upgrade Cumulocity platforms during the following time periods:​

- eu-latest.cumulocity.com - Thursday from 08:00 to 11:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 11:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 11:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 11:00 UTC ​

These upgrades do not impact service availability. However, network connection resets might be observed. ​

Maintenance (which impacts service availability) will be announced separately using Statuspage notifications. Notifications are also used in case of platform-wide issues. If you want to be informed about such notifications, please register using the button above.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.95 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.87 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.98 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.98 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
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eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
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us.cumulocity.com MQTT Response ?
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emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Past Incidents
Jan 22, 2025
eu-latest.cumulocity.com | planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:00 CET
Scheduled - See below for an important notice to all users of tenants on eu-latest.cumulocity.com.

We would like to inform you of scheduled maintenance on eu-latest.cumulocity.com, taking place on January 22nd, from 09:00 CET to 14:00 CET.

During this period, the Cumulocity Core and Database modules will undergo a rolling restart procedure.
This means that the modules will remain generally responsive throughout the maintenance, and you should experience little to no impact on your use of eu-latest.cumulocity.com.
We do not anticipate any platform unavailability or interruptions.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update service and are aware of this maintenance.

We will keep you updated on our progress during the maintenance and inform you of any deviations from the communicated plan.

If you have any questions or concerns, please feel free to contact us.
Jan 13, 15:01 CET
Jan 21, 2025
eu-latest.cumulocity.com | planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 15:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:15 CET
Scheduled - See below for an important notice to all users of tenants eu-latest.cumulocity.com

Please be informed that we will perform maintenance on the eu-latest.cumulocity.com Cumulocity IoT platform on the 21st of January 2025, between 13:15 and 15:15 CET.

This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption. Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Jan 9, 13:21 CET
Jan 20, 2025
Maintenance of Cumulocity core on cumulocity.com on the 20th of January 2025, from 13:30 to 16:30 CET
Completed - The scheduled maintenance has been completed.
Jan 20, 18:30 CET
Update - Maintenance extention to cover ongoing activties
Jan 20, 15:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:30 CET
Scheduled - See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we will perform maintenance of the Cumulocity core component on the Cumulocity IoT platform cumulocity.com environment on the 20th of January 2025, between 13:30 and 16:30 CET.

Cumulocity Core is scheduled for onboarding to Continuous Deployment, during which several core restarts will occur. No downtime is anticipated for the Cumulocity Core or its layered products.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
Jan 8, 13:46 CET
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
cumulocity.com | Migration of Docker Registry images between the 15th of January 09:00 CET and the 16th of January 17:00 CET
Completed - The scheduled maintenance has been completed.
Jan 16, 19:00 CET
Update - Migration is progressing as planned. Due to the large amount of data, we need to extend the maintenance about two hours.
Jan 16, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 09:00 CET
Scheduled - See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we will perform migration of the Docker registry images on cumulocity.com between the 15th January 09:00 CET and the 16th of January 17:00 CET.

While this is a downtime-free activity, both platform and custom microservices will require a one-time restart and will be unavailable during the restart period.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the migration and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Jan 8, 11:43 CET
Maintenance of Cumulocity core on emea.cumulocity.com on the 16th of January 2025, from 13:30 to 16:30 CET
Completed - The scheduled maintenance has been completed.
Jan 16, 16:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 13:30 CET
Scheduled - See below for an important notice to all users of tenants on emea.cumulocity.com

As part of our continuous effort to improve our service, we will perform maintenance of the Cumulocity core component on the Cumulocity IoT platform emea.cumulocity.com environment on the 16th of January 2025, between 13:30 and 16:30 CET.

Cumulocity Core is scheduled for onboarding to Continuous Deployment, during which several core restarts will occur. No downtime is anticipated for the Cumulocity Core or its layered products.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
Jan 8, 13:46 CET
Maintenance of Cumulocity core on us.cumulocity.com on the 16th of January 2025, from 10:00 to 13:00 CET
Completed - The scheduled maintenance has been completed.
Jan 16, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:00 CET
Scheduled - See below for an important notice to all users of tenants on us.cumulocity.com

As part of our continuous effort to improve our service, we will perform maintenance of the Cumulocity core component on the Cumulocity IoT platform us.cumulocity.com environment on the 16th of January 2025, between 10:00 and 13:00 CET.

Cumulocity Core is scheduled for onboarding to Continuous Deployment, during which several core restarts will occur. No downtime is anticipated for the Cumulocity Core or its layered products.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
Jan 8, 13:46 CET
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

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