Cumulocity (Europe & US)

All Systems Operational

About This Site

This status page shows the service availability and performance of the European and US public cloud platforms operated by Cumulocity (status page for Asia-Pacific). For more information on service level and service availability, please refer to the service-level agreements.

The platform is maintained according to the release policy and upgraded usually during the following time periods:

- eu-latest.cumulocity.com - Thursday from 08:00 to 14:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 14:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 14:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 14:00 UTC

Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.98 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.97 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.98 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

emea.cumulocity.com | Maintenance of DataHub Oct 16, 2025 09:00-15:00 CEST

We would like to inform you about the planned maintenance on October 16th, 2025, between 09:00 and 15:00 CEST, during which we will be making important improvements to the storage configuration of the DataHub on emea.cumulocity.com

Datahub Microservices may be impacted and restarted, potentially causing temporary unavailability or degraded performance for up to 3 hours, expected between 10:00 and 14:00 CEST.

This activity is necessary to ensure the long-term stability and performance of the platform.

We will do our best to minimize disruption and restore full functionality as quickly as possible.

Thank you for your understanding.
Posted on Oct 07, 2025 - 14:13 CEST
System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
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eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
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us.cumulocity.com MQTT Response ?
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emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Oct 14, 2025
Scheduled datahub maintenance for cumulocity.com
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:00 CEST
Scheduled - As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform cumulocity.com environment on 14th of October, between 11:00 and 16:00 CEST.

While most of this activity will occur in the background with minimal disruption, please note that Datahub services will be restarted during this window.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Thank you for your continued co-operation.
Oct 13, 14:28 CEST
Oct 13, 2025
Scheduled datahub maintenance for us.cumulocity.com
Completed - The scheduled maintenance has been completed.
Oct 13, 14:27 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 11:00 CEST
Scheduled - As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform us.cumulocity.com environment on 13 of October, between 11:00 and 16:00 CEST.

While most of this activity will occur in the background with minimal disruption, please note that Datahub services will be restarted during this window.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Thank you for your continued co-operation.
Oct 12, 12:26 CEST
Oct 12, 2025
Datahub issue on emea.cumulocity.com.
Resolved - This incident has been resolved.
Oct 12, 12:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 09:03 CEST
Investigating - We have again observed an issue within the Datahub module of the Cumulocity platform on emea.cumulocity.com.

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.
Oct 12, 08:19 CEST
Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Emergency maintenance impacting Cumulocity DataHub (CDH) on us.cumulocity.com
Completed - The scheduled maintenance has been completed.
Oct 8, 13:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 13:00 CEST
Scheduled - Please be informed about the emergency maintenance of the underlying infrastructure of Cumulocity DataHub (CDH) on us.cumulocity.com

Maintenance will occur today on the 8th of October 2025, between 13:00 and 14:00 CEST.
Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

If you have any questions or concerns, please do not hesitate to contact us.
Oct 8, 12:30 CEST
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
Datahub maintenance on eu-latest
Completed - The scheduled maintenance has been completed.
Oct 2, 14:47 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 11:00 CEST
Scheduled - As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform eu-latest.cumulocity.com environment on 2nd of October, between 11:00 and 16:00 CEST.

While most of this activity will occur in the background with minimal disruption, please note that Datahub services will be restarted during this window.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Thank you for your continued co-operation.
Oct 2, 09:51 CEST
Oct 1, 2025

No incidents reported.

Sep 30, 2025
Datahub Issue | emea.cumulocity.com
Resolved - This incident has been resolved.
Sep 30, 13:39 CEST
Update - Dear users, we have applied new version today and upgrade is still ongoing. Sorry for inconvenience caused.
Sep 29, 16:04 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 10:17 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 8, 09:34 CEST
Investigating - We have again observed an issue within the Datahub module of the Cumulocity platform on emea.cumulocity.com.

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.
Sep 4, 17:35 CEST
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