Cumulocity IoT
All Systems Operational

About This Site

This status page displays European and US Public Cloud platforms operated by Cumulocity IoT. For Asia-Pacific platforms, please refer to https://cumulocity-apj.statuspage.io/​

This page shows the service availability and performance of our platforms. The platform is considered available as long as devices and users can save and retrieve data via REST, MQTT and LWM2M (where applicable) services.

We upgrade Cumulocity platforms during the following time periods:​

- eu-latest.cumulocity.com - Thursday from 08:00 to 11:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 11:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 11:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 11:00 UTC ​

These upgrades do not impact service availability. However, network connection resets might be observed. ​

Maintenance (which impacts service availability) will be announced separately using Statuspage notifications. Notifications are also used in case of platform-wide issues. If you want to be informed about such notifications, please register using the button above.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.96 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.93 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.96 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.97 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.95 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance impacting Cumulocity IoT DataHub (CDH) on us.cumulocity.com May 27, 2024 03:00-07:00 CEST
Please be informed about the planned maintenance impacting Cumulocity IoT Datahub (CDH) on us.cumulocity.com.

Maintenance will occur on the 27th of May 2024, between 03:00 CEST and 07:00 CEST.

Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on May 20, 2024 - 14:30 CEST
Cumulocity IoT DataHub (CDH) upgrade on cumulocity.com May 28, 2024 12:00-15:00 CEST
As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) on cumulocity.com environment on the 28th of May 2024, between 12:00 and 15:00 CEST.

Cumulocity IoT Datahub Microservice will be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on May 21, 2024 - 14:32 CEST
System Metrics Month Week Day
cumulocity.com API Response ?
Fetching
cumulocity.com MQTT Response ?
Fetching
eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
Fetching
us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Past Incidents
May 21, 2024
cumulocity.com | Maintenance of underlying infrastructure starting May 21st at 09:00 CEST
Completed - The scheduled maintenance has been completed.
May 21, 17:00 CEST
Update - As part of our continuous effort to improve our service, we have increased the outbound traffic availability at our Cumulocity IoT platform cumulocity.com. Hence there are three more new Public IP addresses added on 21st of May 2024.

If you are using white-listing of inbound traffic, please add the following IP addresses to your company firewall rules of the allowed incoming traffic list from the Cumulocity IoT platform cumulocity.com to the existing ones.

3.66.132.253
52.29.112.254
35.158.177.151

Thank you for your continued support.
May 21, 11:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:00 CEST
Scheduled - See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we shall perform maintenance of underlying infrastructure on the Cumulocity IoT platform cumulocity.com environment starting on the 21st of May at 09:00 CEST until 17:00 CEST.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during the migration. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Agents and Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the migration and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
May 14, 14:29 CEST
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024
cumulocity.com | Maintenance of underlying infrastructure starting May 7th at 09:00 CEST
Completed - The scheduled maintenance has been completed.
May 7, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 CEST
Scheduled - See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we shall perform maintenance of underlying infrastructure on the Cumulocity IoT platform cumulocity.com environment starting on the 7th of May at 09:00 CEST until 17:00 CEST.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during the migration. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Agents and Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the migration and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Apr 30, 08:08 CEST
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